Refund Policy

This policy explains when refunds apply to paid Mahad Resume features and how to request one.

Last updated: 4 July 2026

1. Paid features

If a paid feature does not work as described due to a fault on our side, contact us and we will make it right — by fixing the issue or issuing a refund for that charge.

2. Wallet top-ups (business accounts)

Wallet credits are used to pay per-resume and per-feature costs. Unused wallet balance can be refunded on request, less any amount already consumed, subject to verification.

3. What is generally non-refundable

Charges for features that were successfully delivered and used are generally non-refundable, except where required by law.

4. How to request a refund

Contact us with your account email and the transaction details. Refund requests are reviewed and, where approved, processed to your original payment method via Razorpay. All refund decisions are logged.

You can reach us any time through the Contact page at mahadresume.com/contact.